Privacy Policy

Axia Cognitive ("we", "us", "our") operates the website at axiacognitive.com. We are the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, please contact us at [email protected].

We may collect the following categories of personal data:

• —Contact information — name and email address when you submit our contact form or join our waitlist.
• —Usage data — pages visited, time on site, browser type, and device information, collected via analytics tools.
• —Communications — the content of messages you send us through the contact form.
• —Cookie data — as described in our Cookie Policy.

We use your personal data for the following purposes:

• —To respond to enquiries submitted through our contact form.
• —To send you product launch updates and news if you have joined our waitlist (with your consent).
• —To improve our website and understand how visitors use it.
• —To comply with legal obligations.

We process your personal data on the following legal bases under UK GDPR:

• —Consent — for marketing communications and waitlist sign-ups. You may withdraw consent at any time.
• —Legitimate interests — for website analytics and improving our service.
• —Legal obligation — where we are required to process data to comply with applicable law.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Waitlist data is retained until you unsubscribe or the product launches, whichever is sooner.

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our website and communicating with you (such as email service providers), subject to appropriate data processing agreements. We may also disclose data where required by law or to protect our legal rights.

Some of our service providers may be located outside the UK or EEA. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses or adequacy decisions.

Under UK GDPR, you have the following rights regarding your personal data:

• —Right of access — to request a copy of the data we hold about you.
• —Right to rectification — to request correction of inaccurate data.
• —Right to erasure — to request deletion of your data in certain circumstances.
• —Right to restrict processing — to request we limit how we use your data.
• —Right to data portability — to receive your data in a structured, machine-readable format.
• —Right to object — to object to processing based on legitimate interests.
• —Right to withdraw consent — at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We use cookies and similar tracking technologies on our website. For full details, please read our Cookie Policy.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.